1. Period: Within 90 days of receipt
2. A full refund will be given if items are returned in their original unused condition otherwise restocking fee will be charged. Customers can return only the defect items or components rather than the entire package. Items which is damaged or missing components is not refundable. Shipping and Handling is also non refundable.
3. Customers are responsible for return shipping with proper packaging. Returning need to be shipped by prepaid postal service with tracking number.
4. Returns for refund or exchange will be handled within 7 business days after our receipt.
For emergency assistance, you are welcome to contact our complaints department by email at sales@focuscompuparts.com or by phone at +86 19984909755.
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